Culinary Wonderland Data & Privacy Policy

  1. About this Policy

    1. The policy below (“Data and Privacy Policy”) covers how Culinary Wonderland Pty Ltd ACN 648 988 372, (collectively “Culinary Wonderland” or “we”), handles personal information about individuals (“you” or “your”). Please see our Terms of Use for a list of our services (“Services”), which includes allowing you to follow, share and engage with content related to your favourite chefs (“Chefs”) in the world of culinary excellence.
    2. Culinary Wonderland provides the Services through a website and mobile application (“Culinary Wonderland App”).
    3. By providing your personal information to Culinary Wonderland, you consent to Culinary Wonderland handling your personal information in accordance with this Data and Privacy Policy and any other arrangements that apply between you and Culinary Wonderland.
    4. In this Data and Privacy Policy, personal information means information about an identified individual, or an individual who is reasonably identifiable, whether the information is true or not or whether the information is recorded in a material form or not.
    5. Collecting and using your personal information is a necessary part of operating a digital platform. At Culinary Wonderland, we aim to do this as responsibly and transparently as possible. Given this goal we’ve made our Data & Privacy Policy as simple to understand as possible.
    6. This Data & Privacy policy describes the information that we collect to support Culinary Wonderland and other products and features offered by Culinary Wonderland, and the way we use and protect your personal information.
  2. What kinds of information do we collect?

    To provide the Services, we must handle personal information about you. The type of personal information that we collect depends on how you use Culinary Wonderland.

    The types of personal information we collect from you include:

    1. Information and content you provide. We collect the content, communications and other information you provide when you use Culinary Wonderland, including your name, address, residential address, time zone, photographs, date of birth, website preferences and contact details (including phone number and email). This includes the information you provide when you sign up for an account, create or share content and messages. This can also include information in or about the content that you provide (e.g. metadata), such as the location of a photo or the date a file was created. Our systems automatically process content and communications that you and others provide to analyse context and what's in them for the purposes described below.
    2. Networks and connections. We collect information about the people, accounts, and pages that you are connected to and how you interact with them across Culinary Wonderland, such as Users you communicate with the most, pages that you engage with the most, and chefs that you follow. We also collect contact information if you choose to upload, sync, or import it from a device (such as an address, your screen location or profile photo), which we use for things such as helping you and others find chefs you may be interested in following and for the other purposes listed below.
    3. Your usage. We collect information about how you use Culinary Wonderland, such as the types of content that you view or engage with, the features you use, the actions you take, the chefs or pages you interact with and the time, frequency and duration of your activities. For example, we log when you're using and have last used Culinary Wonderland, and what news, videos and other content you view on Culinary Wonderland.
    4. Information about transactions made on Culinary Wonderland. If you use Culinary Wonderland for purchases or other financial transactions (such as when you purchase a subscription, merchandise or other), we collect information about the purchase or transaction. Culinary Wonderland uses a tokenised payment system which means we will not store payment information such as your credit or debit card number. However, we may collect other authentication information, and billing, delivery and contact details.
    5. Things others do and information they provide about you. We also receive and analyse content, communications and information that other Users provide when they use Culinary Wonderland. This can include information about you, such as when others share or comment on a page you follow or one of your posts, comments on news and other content, or when you upload, sync or import your contact information.
  3. Device information

    As described below, we collect information from and about the computers, phones, connected TVs and other web-connected devices you use that integrate with Culinary Wonderland, and we combine this information across different devices you use. For example, we use information collected about your use of Culinary Wonderland on your phone to better personalise the content (including ads) or features that you see when you use Culinary Wonderland on another device, such as a second phone, or to measure whether you took an action in response to an ad that we showed you on your phone on a different device. Information we obtain from these devices includes:

    1. Device attributes: information such as the operating system, hardware and software versions, battery level, signal strength, available storage space, browser type, app and file names and types, and plugins.
    2. Device operations: information about operations and behaviours performed on the device, such as whether a window is in the foreground or background, or mouse movements (which can help distinguish humans from bots).
    3. Identifiers: unique identifiers, device IDs and other identifiers, such as from games, apps or accounts that you use, and family device IDs.
    4. Device signals: Bluetooth signals, information about nearby Wi-Fi access points, beacons and mobile phone masts.
    5. Data from device settings: information you allow us to receive through device settings that you turn on, such as access to your GPS location, camera or photos.
    6. Network and connections: information such as the name of your mobile operator or ISP, language, time zone, mobile phone number, IP address, connection speed and, in some cases, information about other devices that are nearby or on your network, so we can do things such as help stream video or audio from your phone to your TV.
  4. Information from partners.

    Advertisers, app developers, vendors and suppliers can send us information that they use, including our social plug-ins (such as the comment, like and share buttons), Culinary Wonderland login, our APIs and SDKs. These partners provide information about your activities outside of the Culinary Wonderland website and App – including information about your device, websites you visit, purchases you make, the ads you see and how you use their services – whether or not you have an account or are logged into Culinary Wonderland. For example, a media partner could use our API to tell us what news you read, or a vendor could tell us about a purchase you made in its shop. We also receive information about your online and offline actions and purchases from third-party data providers who have the rights to provide us with your information.

    Partners receive your personal information when you visit or use their services, or through third parties that they work with. We require each of these partners to have lawful rights to collect, use and share your personal information before providing us with any data.

  5. How do we use this information?

    We use the information that we have (subject to choices you make) as described below and to provide and support Culinary Wonderland. Here's how:

    1. Provide, personalise and improve Culinary Wonderland. We use the information that we have to deliver the Services, including to personalise features and content (including your ads and feed) and make suggestions for you (such as content to engage with, events that you may be interested in, or chefs that you may want to follow) on and off Culinary Wonderland. To create a personalised product that is unique and relevant to you, we use your preferences, interests and activities based on the personal information that we collect and learn from you and others (including any personal information with special protections you choose to provide), how you use and interact with Culinary Wonderland; and the Users, brands, events or chefs that you're connected to and interested in on and off Culinary Wonderland.
    2. Information across the Culinary Wonderland product. We connect information about your activities on Culinary Wonderland and devices to provide a more tailored and consistent experience for you. For example, we can suggest that you follow a chef tailored to your interests. We can also make your experience more seamless, for example, by automatically filling in information required to make a purchase from your profile (such as name, address, phone).
    3. Location-related information. We use location-related information – such as your current location, where you live, the places you like to go, and the businesses and people you're near – to provide, personalise and improve Culinary Wonderland, including ads, for you and others. Location-related information can be based on things such as precise device location (if you've allowed us to collect it), IP addresses and information from your use of Culinary Wonderland (such as news articles read).
    4. Product research and development. We use the information we have to develop, test and improve Culinary Wonderland, including by conducting surveys and research, and testing and troubleshooting new products and features.
    5. Ads and other sponsored content. We use the information we have about you – including information about your interests and actions – to select and personalise ads, offers and other sponsored content that we show you.
  6. Providing measurement, analytics and other business services.

    We use the information we have (including your activities outside of Culinary Wonderland, such as the websites you visit and ads you see) to help chefs, advertisers and our partners measure the effectiveness and distribution of their content, ads and services, and understand the types of Users who use their services and how Users interact with their websites, apps and services.

  7. Promoting safety, integrity and security.

    We use the information we collect to verify accounts and activity, combat harmful conduct, detect and prevent spam and other bad experiences, maintain the integrity of our product, and promote safety and security on and outside of Culinary Wonderland. For example, we use personal information that we have to investigate suspicious activity or violations of our Terms or Policies, or to detect when someone needs our assistance.

  8. Communicate with you.

    We use the information that we collect to send you marketing communications, communicate with you about Culinary Wonderland and our partners, and to let you know about our Terms and Policies. We also use your information to respond to you when you contact us.

  9. How is this information shared?

    Your information is shared with others (including chefs, our partners and advertisers) in the following ways:

    1. Chefs, pages and content that you share and communicate with. When you engage, share and communicate using Culinary Wonderland, you do this within your feed and within a selected chefs’ filtered feed. For example, when you comment on a news article, the audience able to view your comment includes all other Users who have also selected to follow content of that chef. Our network can also see the actions that you have taken on Culinary Wonderland including engagement with ads and sponsored content. We also let chefs see which Users have followed their page and viewed or engaged with the content on their page.

      Some of your personal information can be accessed by the general public including those without an account with Culinary Wonderland (“Public Information”). This includes your first name, initials (if one or more Users have the same first name and initial as you, then we will also allocate a number to you and those other Users to distinguish you from them). You and other User of Culinary Wonderland can provide access to or send the Public Information to anyone on or outside Culinary Wonderland in search results or through tools and APIs. The Public Information can also be seen, accessed, reshared or downloaded through third-party services such as search engines, APIs and offline media such as TV, and by apps, websites and other services that integrate with Culinary Wonderland.

    2. Apps, websites and third-party integrations on or using Culinary Wonderland. When you choose to use third-party apps, websites or other services that use, or are integrated with the Culinary Wonderland, they can receive information about what you love or comment on. For example, when you use a Culinary Wonderland love button on a recipe or news article, the publisher of that article can receive information about your activities or receive a comment that you share from the website on Culinary Wonderland. Also, when you use such third-party services, they can access your Public Information on Culinary Wonderland, and any information that you share with them. Applications and websites that you use may receive your list of chefs if you choose to share it with them. Information collected by these third-party services is subject to their own terms and policies, not this one.
    3. New owner. If the ownership or control of all or part of Culinary Wonderland or its assets changes, we may transfer your information to the new owner.
    4. Internally. When you use Culinary Wonderland and access our Services, we will share your personal information to our employees, consultants, contractors, agents, and advisors working with Culinary Wonderland for a range of purposes including to operate, protect, improve, and optimise Culinary Wonderland and to send you support, service and admin messages, reminders, technical notices, updates, security alerts, and information requested by you.
    5. Sharing with third-party partners. We work with third-party partners who help us provide and improve Culinary Wonderland, which makes it possible to operate our business and provide free services to people around the world. We impose strict restrictions on how our partners can use and disclose the personal information we provide, and we do not sell your personal information. Here are the types of third parties that we share information with:

      1. Partners who use our analytics services. We provide aggregated statistics and insights that help chefs and businesses understand how people are engaging with their posts, pages, videos, and other content on and off Culinary Wonderland. For example, Culinary Wonderland admins receive information about the number of people or accounts who viewed, reacted to or commented on their content, as well as aggregate demographic and other information that helps them understand interactions with their account or Culinary Wonderland pages.
      2. Chefs. We share information that identifies you, including your email address, with chefs so they can communicate with and gain insights into their followers. Any information about you is only shared with chefs that you follow on Culinary Wonderland under a data licensing agreement. You may opt out of this agreement by emailing .
      3. Advertisers. We provide advertisers with reports about the kinds of people seeing their ads and how their ads are performing, but we don't share information that personally identifies you (information such as your name or email address that by itself can be used to contact you or identifies who you are) unless you give us permission. For example, we provide general demographic and interest information for advertisers (for example, that an ad was seen by a man between the ages of 20 and 35 who lives in France and likes French cuisine) to help them better understand their audience. We also confirm which ads led you to make a purchase or take an action with an advertiser.
      4. Measurement partners. We share information about you with companies that aggregate it to provide analytics and measurement reports to our partners.
      5. Partners offering goods and services in Culinary Wonderland. When you buy something in Culinary Wonderland, the chef or seller can receive your Public Information and other information that you share with them, as well as the information needed to complete the transaction, including shipping and contact details. See the Culinary Wonderland Shop Policy ( for more information.
      6. Vendors and service providers. We provide information and content to vendors and service providers who support our business, such as by providing technical infrastructure services, analysing how Culinary Wonderland is used, providing customer service, facilitating payments, or conducting surveys.
      7. Researchers. We may also provide information and content to research partners to conduct research that advances scholarship and innovation that supports our business or mission and enhances discovery on topics such as technological advancement and innovation.
      8. Law enforcement or legal requests. We share information with law enforcement or in response to legal requests as outlined below.
  10. How can I manage or delete information about me?

    1. We provide you with the ability to access, rectify and delete your personal information unless a valid exception applies that entitles Culinary Wonderland to refuse access or deletion. For example, you may require us to delete any personal information where the information is no longer necessary for the purpose for which it was collected, or you no longer wish for us to hold that information.
    2. You may request us to only use your personal information in a certain way. We will take reasonable steps to comply with such a request. However, this may limit our ability to provide the Services to you.
    3. There may be situations where Culinary Wonderland may not be able to provide you with access to all of your personal information or delete your personal information. In that case, Culinary Wonderland will provide a reason as to why it cannot provide access.
    4. Learn more about accessing, rectifying or deleting your Culinary Wonderland settings by accessing the Culinary Wonderland FAQ’s (accessible via Frequently Asked Questions).
    5. If you request access to or deletion of your personal information, Culinary Wonderland may require you to verify your identity for security purposes.
    6. You are responsible for keeping your personal information up-to-date, accurate and complete. If you fail to do this, Culinary Wonderland may be unable to provide you with the Services. You acknowledge and agree that you remain solely responsible for keeping your personal information up-to-date, accurate and complete.
    7. We store your personal information until it is no longer necessary to provide our services, or until your account is deleted – whichever comes first. This is a case-by-case determination that depends on things such as the nature of the personal information, why it is collected and used, and relevant legal or operational retention needs. When you delete your account, we delete your personal information, and you won't be able to recover this information later. Information that others have shared about you isn't part of your account and won't be deleted. To delete your account at any time, please do this via your profile settings in Culinary Wonderland.
  11. Links provided on Culinary Wonderland.

    1. Culinary Wonderland may contain links to websites and online locations operated by third parties.
    2. This Data and Privacy Policy does not cover the privacy practices of third-party websites and online locations.
  12. How do we respond to legal requests or prevent harm?

    We access, preserve, and share your information with regulators, law enforcement or others:

    1. In response to a legal request (e.g., a search warrant, court order or subpoena) if we have a good-faith belief that the law requires us to do so. This may include responding to legal requests from jurisdictions outside of Australia and the United States when we have a good-faith belief that the response is required by law in that jurisdiction, affects Users in that jurisdiction and is consistent with internationally recognised standards.
    2. When we have a good-faith belief that it is necessary to: detect, prevent and address fraud, unauthorised use of Culinary Wonderland, breaches of our Terms of Use or other policies, or other harmful or illegal activity; to protect ourselves (including our rights, property or Culinary Wonderland), you or others, including as part of investigations or regulatory enquiries; or to prevent death or imminent bodily harm. For example, if relevant, we provide information to and receive information from third-party partners about the reliability of your account to prevent fraud, abuse and other harmful activity on and off Culinary Wonderland.

      Information that we receive about you (including financial transaction data related to purchases made on Culinary Wonderland) can be accessed and preserved for an extended period when it is the subject of a legal request or obligation, governmental investigation, or investigations of possible violations of our terms or policies, or otherwise to prevent harm. We also retain information from accounts disabled for term breaches for at least a year to prevent repeat abuse or other term breaches.

  13. How do we operate and transfer your personal information as part of our global services?

    1. We may share your personal information globally, both internally within commonly owned companies, and externally with our partners and with those chefs you follow around the world in accordance with this Data and Privacy Policy (including to Culinary Wonderland or its subsidies and affiliates).
    2. Your personal information may, for example, be transferred or transmitted to, or stored and used in countries outside of where you live for the purposes as described in this Data and Privacy Policy. The transfer of personal information is necessary to provide Culinary Wonderland and related services and to globally operate and provide the Services to you. We utilise standard contract clauses, rely on the European Commission's adequacy decisions about certain countries, as applicable, and obtain your consent for these transfers to Australia, the United States, and other countries.
    3. When Culinary Wonderland transfers or transmits the personal information to a third party in a country where no adequacy decision has been made, Culinary Wonderland will take reasonable steps to ensure the entity handling your personal information in those countries is contractually bound to meet the requirements of the Privacy Act 1988 (Cth) and the GDPR (as applicable).
  14. Can we make changes to this Data and Privacy Policy?

    1. Yes. Culinary Wonderland may vary this Data and Privacy Policy from time to time at its discretion. Any variations will be effective on posting the varied Data and Privacy Policy on the Culinary Wonderland website and App, and Culinary Wonderland shall have no obligation to provide you with individual notice of such variations.
  15. How to lodge a complaint if you think your information has been mishandled, and how we will handle your complaint

    1. If you believe Culinary Wonderland has breached the Privacy Act 1988 (Cth) or an equivalent law in jurisdiction where your personal information was collected, please contact Culinary Wonderland Privacy Officer using the details at the end of this Data and Privacy Policy.
    2. You need to provide the Privacy Officer reasonable details of your complaint. Culinary Wonderland will respond to you regarding your complaint within a reasonable period of time.
    3. If you are not satisfied with Culinary Wonderland’s handling of your complaint or personal information, or have any other concern over Culinary Wonderland’s Data and Privacy Policy, then you may lodge a formal complaint with the Office of the Australian Information Commissioner, with the European Data Protection Supervisor (for more information, please see or an equivalent regulatory body, which may vary depending on your location.
  16. How to contact us with questions.

    If you have questions about this Data and Privacy Policy, or you want to access or amend your personal information or make a complaint, please contact Culinary Wonderland’s Privacy Officer at or via the address below.

    Culinary Wonderland.

    Level 1

    170 Bridport Street

    Albert Park, VIC 3141


    Date: June 2023